Privacy Policy

Last updated: May 2026. We take your privacy seriously.

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address, username, and profile details you provide during registration
  • Usage Data: Text-to-speech requests, character counts, voice cloning activity, and API usage
  • Audio Files: Voice samples uploaded for cloning and generated TTS audio files
  • Payment Information: Payment method details and transaction records for paid subscriptions
  • Technical Data: IP address, browser type, device information, and access logs

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process text-to-speech and voice cloning requests
  • Manage your account and subscription
  • Send service-related communications (verification, password reset, billing)
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We use PostgreSQL for database storage and secure file storage for media files. While we implement reasonable security measures, no system is completely secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Generated TTS audio files are automatically deleted after a retention period based on your subscription tier. You may request deletion of your account and associated data at any time.

5. Third-Party Services

We use the following third-party services:

  • Inworld AI: For text-to-speech synthesis and voice processing
  • Resend: For email delivery (verification, password reset, notifications)
  • Sentry: For error tracking and application monitoring

These services have their own privacy policies, and we encourage you to review them.

6. Voice Cloning and Consent

When you upload audio to create a voice clone, you confirm that you have the legal right and consent to clone the voice. We process voice data solely for the purpose of generating voice clones and TTS output. Voice clone data is stored securely and is only accessible to authorized users.

7. Cookies and Tracking

We use session cookies for authentication and CSRF protection. We do not use third-party analytics or advertising tracking cookies. You can control cookie settings through your browser preferences.

8. Your Rights

You have the right to:

  • Access, update, or delete your account information
  • Request a copy of your personal data
  • Request deletion of your account and associated data
  • Opt out of non-essential communications
  • Lodge a complaint with a data protection authority

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or to exercise your rights, contact us at our contact page.

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JOGI
Online
Hi! I'm JOGI, your friendly AI assistant for DuramoLab! Ask me about features, pricing, TTS, voice cloning, or anything else. ✨